Terms & Conditions

Last Updated: November 4, 2026

1. Introduction

Welcome to Quillt!

These Terms & Conditions govern your access to and use of the Quillt website, available at https://quillt.io, and all related services and features.

Quillt is a personal storytelling platform designed to help individuals capture life’s moments, preserve memories, create personal stories, and share meaningful experiences with family, friends, and loved ones.

By accessing our website, creating an account, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Eligibility and Age Requirements

You must be at least 18 years old to create an independent account and use Quillt’s services, unless applicable law permits otherwise.

By creating an account, you confirm that the information you provide is accurate and that you have the legal capacity to agree to these Terms & Conditions.

3. Account Registration

To access certain features of Quillt, you may need to create an account.

When registering, you agree to:

– Provide accurate and complete registration information.
– Keep your account information up to date.
– Maintain the confidentiality of your login credentials.
– Take responsibility for activities conducted through your account.
– Notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that contain misleading information or violate these Terms & Conditions.

4. Description of Services

Quillt provides a digital platform that allows users to preserve personal stories, memories, and meaningful life experiences.

Depending on your subscription and available features, our services may include:

– Creating and saving personal stories and journal entries.
– Uploading and organizing photographs.
– Recording and storing voice notes.
– Using guided prompts to create meaningful stories.
– Organizing personal memories and life experiences.
– Sharing selected content with family members, friends, or loved ones.
– Accessing additional features through premium subscription plans.

We may introduce, modify, improve, or discontinue certain features from time to time.

5. Free Trial and Subscription Plans

Quillt may offer free trials and paid subscription plans.

Our subscription options may include:

**Free Trial**

Eligible users may access selected premium features during a 14-day free trial, subject to the terms presented during registration.

**Premium Monthly**

The monthly subscription is priced at $7.99 per user per month.

**Premium Yearly**

The yearly subscription is priced at $79 per user per year.

Subscription prices, billing periods, trial eligibility, and included features will be displayed during the registration or checkout process.

By purchasing a subscription, you authorize the applicable payment provider to charge your selected payment method according to the subscription terms presented at checkout.

6. Automatic Renewal and Cancellation

Unless otherwise stated during checkout, paid subscriptions may automatically renew at the end of each billing period.

You are responsible for managing and cancelling your subscription before the next billing date if you do not wish to continue.

Cancellation will generally prevent future renewal charges. Access to paid features may continue until the end of the current paid billing period, unless otherwise stated.

If you have questions about subscription billing or cancellation, please contact our support team.

7. Payments and Refunds

All subscription payments must be completed through the payment methods made available on our website.

Prices and applicable taxes will be displayed during checkout.

Unless required by applicable law or expressly stated otherwise in our refund policy, subscription payments are non-refundable.

If you experience a billing issue, duplicate charge, or unauthorized transaction, please contact us so we can review the matter.

8. User Content and Ownership

You retain ownership of the personal content you create or upload to Quillt, including:

– Written stories and journal entries.
– Personal photographs and images.
– Voice recordings and audio notes.
– Personal memories and other uploaded materials.

By uploading or creating content on Quillt, you grant us a limited, non-exclusive license to host, store, process, reproduce, and display that content solely as necessary to operate, maintain, and provide our services.

This license does not transfer ownership of your content to Quillt.

You are responsible for ensuring that you have the necessary rights and permissions to upload and share any content through our platform.

9. Sharing Your Stories and Memories

Quillt may provide features that allow you to share selected stories, photographs, recordings, or other personal content with people you choose.

You are responsible for reviewing your sharing settings and ensuring that you are comfortable with the individuals who can access your content.

You should not share sensitive personal information with individuals unless you are comfortable doing so.

We are not responsible for how recipients use, save, download, or further distribute content that you intentionally share with them.

10. Acceptable Use

You agree to use Quillt responsibly and lawfully.

You must not:

– Use the platform for unlawful activities.
– Upload content that infringes another person’s intellectual property rights.
– Upload harmful, abusive, threatening, or misleading material.
– Attempt to gain unauthorized access to another user’s account.
– Interfere with the operation, security, or functionality of the platform.
– Distribute malware, viruses, or other harmful software.
– Copy, reproduce, or commercially exploit our platform without permission.
– Use automated systems to access or collect information from our website without authorization.

We reserve the right to investigate and take appropriate action against violations of these requirements.

11. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, storage, and protection of personal information are explained in our Privacy Policy.

By using Quillt, you acknowledge that your personal information may be processed as described in that policy.

We encourage you to review our Privacy Policy to understand how your personal information and personal content are handled.

12. Intellectual Property

All website content, branding, logos, designs, graphics, software, text, and other materials associated with Quillt, excluding user-owned content, are owned by or licensed to Quillt.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any part of our intellectual property without prior written permission.

Nothing in these Terms & Conditions grants you ownership of Quillt’s intellectual property.

13. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your access to Quillt if:

– You violate these Terms & Conditions.
– You engage in fraudulent or unlawful activities.
– You compromise the security of the platform.
– Your use of the services creates risks for other users or Quillt.
– We are required to do so by applicable law.

You may stop using Quillt and request account deletion at any time, subject to applicable procedures and legal requirements.

14. Service Availability

We aim to keep Quillt available and operating reliably. However, we do not guarantee uninterrupted access to our website or services.

Temporary interruptions may occur due to maintenance, technical issues, hosting problems, security updates, or circumstances beyond our reasonable control.

We reserve the right to update, modify, suspend, or discontinue any part of our services when necessary.

15. Disclaimer of Warranties

Quillt is provided on an “as available” and “as is” basis, to the extent permitted by applicable law.

We do not guarantee that our services will always be available, error-free, uninterrupted, or completely secure.

Although we take reasonable steps to protect user content, we cannot guarantee that information stored electronically will never be lost, corrupted, or accessed without authorization.

We recommend keeping personal backup copies of important photographs, stories, recordings, and memories.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Quillt and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services.

This may include loss of data, loss of profits, interruption of service, or unauthorized access to user content.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Indemnification

You agree to indemnify and hold harmless Quillt, its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from:

– Your violation of these Terms & Conditions.
– Your misuse of the platform.
– Your infringement of another person’s rights.
– Content you upload, publish, or share through Quillt.

This obligation applies to the extent permitted by applicable law.

18. Third-Party Services and Links

Quillt may contain links to third-party websites, applications, or services.

We do not control or take responsibility for the content, policies, availability, or practices of these external services.

Your use of third-party services may be subject to their own terms and privacy policies.

19. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to our services, business operations, or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of Quillt after updated terms become effective constitutes acceptance of the revised terms, where permitted by applicable law.

20. Governing Law

These Terms & Conditions are governed by the applicable laws of Ontario, Canada, without regard to conflict-of-law principles.

Any disputes arising from the use of Quillt will be handled by the courts with appropriate jurisdiction in Ontario, Canada, subject to any mandatory legal rights or protections that apply to you.

21. Contact Us

If you have questions about these Terms & Conditions, subscription plans, account access, or any aspect of our services, please contact us.

**Quillt**

**Website:** https://quillt.io

**Location:** Vaughan, Ontario, Canada

**Email:** hello@quillt.io

Thank you for choosing Quillt. We are glad to be part of your journey in preserving life’s stories, memories, and meaningful moments.